PRIVACY POLICY

Purpose

 

The purpose of this Privacy Policy is to describe how Athlete Minds Matter, LLC (the “Company”) collects, uses and handles your information when you use our website (the “Site”) and services, and through any other medium you use to communicate with us.   Please read this Policy carefully to understand what is covered.  If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us via email info@athletemindsmatter.com or by calling (781) 240-9486. 

Scope

 

This Privacy Policy applies to information we collect at and through the Site, including posts written in our Support Forum, as well as information you provide us through any other medium, including but not limited to, email and telephone.  Our Site may contain links to third party websites that are not owned, controlled or affiliated with the Company.  Please be aware that we are not responsible for the privacy practices of such other sites.  We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personal information. 

 

Terms of Use

 

Please note that your use of our Site is also subject to our Terms of Use

 

Information You Provide To Us

 

We collect the following types of personal information from you:

  • Full Name

  • Address

  • Email Address

  • Telephone Number

 

At certain times we may also collect certain other information necessary to fulfill services you have requested pursuant to your Membership Subscription Agreement.  

 

We may also collect and analyze information from the content of communications you share with us and on the journal, using automated systems. 
 

How We Use Your Information

 

As described above, we collect information from you so that we can provide you with services that you request, and provide information that you request from us.  We use your personal information to:

 

  • Personalize your experience;

  • Monitor the website for compliance with our Terms of Use and the law;

  • To build your mental wellness toolkit;

  • To communicate with you about information and updates pertaining to your mental wellness toolkit and/or Campus Champion;

  • To administer website features (for example, weekly newsletters);

 

Sharing of Personal Data and Other Information With Third Parties

 

We do not sell or trade to outside parties the information we collect from you other than as set forth herein.  We do not share personal data with any person or company unless we have an agreement with them that controls their use of the data.  We may disclose information collected from and about you to select partners in order to match you with an appropriate mental health coach.  

 

We may disclose the information we collect with certain trusted third parties (for example providers of customer support and IT services) to help us provide, improve, protect and promote our services.  These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy and we will remain responsible for the handling of your information in accordance with our instructions. 

 

We may also release your information when we believe release is appropriate to comply with the law, respond to legal process (such as a search warrant, subpoena, or court order), enforce our Site policies, or protect ours or others’ rights, property, or safety.  In the event you are deemed a threat to yourself or others, your personal information may additionally be released to local crisis teams.  We may also disclose your personal information with your express consent for other purposes not listed here. 

 

Information Collected Through Cookies and Similar Technologies

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device.  A cookie is a small file containing a string of characters that is sent to your computer when you visit a website.  When you visit the website again, the cookie allows that site to recognize your browser.  Cookies my store unique identifiers, user preferences and other information.  You can reset your browser to refuse all cookies or to indicate when a cookie is being sent.  However, some website features or services may not function properly without cookies.  We use cookies to improve the quality of our service, including storing user preferences, and tracking user trends.

 

Support Forum

 

Please be aware that any personal information you include in a message you post to the Support Forum or any other public posting area is available to others.  If you do not want others to know your personal information, please do not include it in any message that is posted publicly.  We are not responsible for the use by others of the personal information that you disclose in the Support Forum and/or other public posting areas. 

 

Journal

 

Although information that is posted in your private Journal on Athlete Minds Matter is confidential, it will be monitored for certain risk words that indicate a person may potentially be harmful to themselves or to others.  In this case, this information posted in the Support Forum, as well as any personal information will be reported to an authority of choice by the Company. 


 

Children Under the Age of 13

 

Nothing on this site is intended to be used by children under the age of thirteen. If we learn that we have collected personal information from a child under the age of thirteen, we will promptly delete that information. 

Security

Protecting your data is critical to us and is a responsibility that we embrace.  We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner.  We have taken certain physical, electronic, an administrative steps to safeguard and secure the information we collect from website visitors.  Even though we follow reasonable procedures to try to protect the information in our possession, the Internet is not a 100% secure environment.  We cannot guarantee, ensure, or warrant the security of any information you transmit to us.  

Changes to this Privacy Policy

 

Our Privacy Policy may change from time to time.  We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law.  We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notifications of privacy policy changes).  We will also keep prior versions of this Privacy Policy in an archive for you to review. 

 

Disclaimer Statement

The contents of this Site are for informational purposes only and are not intended to be a substitute for professional psychological advice, diagnosis or treatment.  Always seek the advice of your physician, therapist or other qualified health providers with any questions you may have regarding your mental health, mental condition, medical condition or treatment plan.  Never disregard professional mental or medical advice or delay in seeking it because of something you have read on or through the Site. If you need immediate assistance, please call 911 immediately.  If you are in need of immediate help, please call 911, your local hospital, the National Suicide Prevention Lifeline (1-800-273-8255) or text “Hello” to the Crisis Text line (741741).

 

Contacting Us

If there are any questions regarding this Privacy Policy, you may email info@athletemindsmatter.com or call (781) 240-9486.

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