Frequenty Asked Questions
I am a coach/administrator at a school or an athletic conference and I would like to buy subscriptions for my student-athletes. How should I proceed?
You can find the pricing structure for various subscription options for your student-athletes here. Please reach out to firstname.lastname@example.org to get started and to process payment. A contract will also need to be signed to process your subscription. Payment will be made every year to maintain access for student-athletes already enrolled. You can increase to the next tier pricing structure at any time.
I have bought subscriptions for my student-athletes, now what?
Congratulations! You are taking a huge step in helping your student-athletes with their mental wellness! Go you! If you have bought subscriptions, this means you have already signed all relevant contracts. The Athlete Minds Matter team will give you all the information needed, including a flyer you can circulate. Please be on the lookout for communication from our Campus Champion Coordinator who will further coordinate implementing AMM at your school!
I am a student-athlete and I want to join! How can I get involved?
Awesome! You can either join as an individual and pay the yearly fee ($35/year), or you can reach out to your coach or Athletic Director and inquire about having them purchase subscriptions for you and your fellow student-athletes! If you want to join as an individual and pay the $35 yearly fee, process your payment here, and complete this sign up form, and the AMM team will approve your access.
My school/conference bought subscriptions and I signed up, but I don’t have access to the site yet.
I am not a current student-athlete, I am an either a former student-athlete, a coach or parent. Can I still join Athlete Minds Matter?
I only want to pay for active student-athletes, not those who have transferred or graduated, how can that be managed?
At the end of the school year, you can send email@example.com a list of your active student-athletes. We will reach out to those students with accounts on AMM to see if they would like to pay the yearly subscription to stay active, and if not, they will be inactivated.
How can I renew my subscription?
How will I know as a coach or an administrator if a student-athlete has written anything in their journal about harming themselves or others?
I am logged in but can’t seem to find previous journal entries or resources I have entered in the past?
If you go to the top right corner of your screen when you are logged in, you should see a person icon (or your photo if you have uploaded one). Click the icon and you will be brought to your profile. From there, click "My Journals" and then you will be able to see all of your past journals, and you can even use the category button to help you find certain journals easier!
Who should I contact with any questions?
How can I make Athlete Minds Matter an "app" on my phone?
Although Athlete Minds Matter is currently not an app, you can add Athlete Minds Matter to your home screen on your Android or iPhone for quick access to your account!
Why are you asking for my address and phone number when I sign up?